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Arjun Arora

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If you've experienced lost baggage with Allegiant Air, here's what you need to know and the steps you can take:

Reporting Lost Baggage

  • Report Immediately: If your bag doesn't appear on the baggage carousel, immediately report the issue at the Allegiant Air baggage service office at the airport.

  • Online Report: You can also submit a "Mishandled Baggage Report" on the Allegiant website. It's recommended to do this within 48 hours of your arrival.

  • Gather Information: Provide Allegiant with details about your baggage, such as its appearance, contents, and any identifying tags or labels.

  • Confirmation Number: Make sure to obtain a reference or confirmation number for your report. You can use this to track the status of your claim. 

Allegiant Air policies regarding lost baggage

  • Reporting Timelines:

    • Damaged Bags: For domestic flights, report within 12 hours of arrival. For international flights, report within 7 days of arrival.

    • Delayed Bags: Report within 12 hours of arrival.

  • Compensation:

    • Allegiant will compensate you for your lost bag and its contents, subject to depreciation and liability limits.

    • You are also entitled to a refund of any fees paid to transport the lost bag.

    • Allegiant may require receipts or proof for valuable items.

  • Liability Limits:

    • For domestic flights, the maximum liability is $4,700 per passenger.

    • For most international flights governed by the Montreal Convention, the maximum liability is approximately $1,700 per passenger.

  • Excluded Items: Allegiant may not compensate for certain items such as medicines, orthotics, optics, business documents, electronics, jewelry, and cash, unless accepted for transportation even if not disclosed when checked.

  • Compensation Timeline: It can take up to 45 days to receive compensation for lost baggage. 

Additional tips

  • Keep Records: Maintain all records related to your flight, baggage fees, and the lost baggage report.

  • Consider Travel Insurance: Travel insurance can provide additional coverage for lost or delayed baggage beyond the airline's liability limits.

  • Department of Transportation: For further information on baggage rights and regulations, consult the Department of Transportation's Fly Rights publication.

Important Note: Airline policies may vary. It's always a good idea to consult the Allegiant Air Contract of Carriage for the most up-to-date and specific information on baggage policies.



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