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Yes, in many cases, you can cancel a Southwest flight and receive a full refund. For most standard fares, you can cancel within 24 hours of booking and get a full refund. If you cancel outside of the 24-hour window, the refund policy depends on your ticket type.
Here's a more detailed breakdown:
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Within 24 Hours of Booking:
You can cancel your flight and receive a full refund, regardless of the ticket type, as long as it's more than a few days before the flight. -
Outside 24 Hours:
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Choice Extra (formerly Business Select®) and Choice Preferred (formerly Anytime) tickets: These are refundable, and you can choose between a refund to your original form of payment or a transferable flight credit.
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Wanna Get Away® and Choice (formerly Wanna Get Away Plus®) tickets: These are non-refundable, and the value of the ticket will be converted to a flight credit or a transferable flight credit.
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Basic tickets: These are non-refundable.
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Transferable Flight Credits:
These credits have an expiration date and must be used for travel by that date. -
Flight Credits:
These also have an expiration date and must be used for travel by that date. -
No-Show:
If you don't cancel your flight and don't show up, your ticket may be subject to the no-show policy, and you may not be eligible for a refund or flight credit. -
Significant Delay:
If your flight is significantly delayed (e.g., 3+ hours domestically), and you choose not to travel, you may be eligible for a refund.
To cancel:
You can cancel your flight online or via the Southwest app up to 10 minutes before your scheduled departure.
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