Please don't use

[firehawk 0]

I can't remember if we have one of those good/bad seller lists on here. I can't find it anyway but :-

Alpha batteries, Rochdale - also on Ebay as alpha-products-man

I sent them an offer on ebay for a battery and they replied with a counter-offer and a note saying "best price including delivery to IOW".
Was supposed to be next day delivery. I email them 4 days later asking where it is. I get told to call tracking line next day. Tried this 2 days on the trot with no answer. 9 days later, I get a phonecall asking to ring them. They demand £7 extra for delivery to Isle of Wight. I point out the fact that they had agreed a price and stated that the price included delivery to IOW. I also point out that all their listings only say that a surcharge applies to Northern Ireland and Scotland. I also point out their email stating no extra charge to my postcode. They told me that isn't their problem and they got mixed up, they want £7 more before they send it otherwise they will refund me. I say refund if you want but I will then put in a complaint to ebay and trading standards about their False Advertising. He goes and gets the boss and he says they will deliver next day with no extra charge.

It arrived as promised but is a cheaper model number of battery and had no handles but had handles lugs which makes me think it is a factory 2nd or similar. Luckily it fitted and works but I'm still not happy.

Please, please, please avoid at all costs.

[Stue11 0]

@firehawk wrote:

I can't remember if we have one of those good/bad seller lists on here. I can't find it anyway but :-

Alpha batteries, Rochdale - also on Ebay as alpha-products-man

I sent them an offer on ebay for a battery and they replied with a counter-offer and a note saying "best price including delivery to IOW".
Was supposed to be next day delivery. I email them 4 days later asking where it is. I get told to call tracking line next day. Tried this 2 days on the trot with no answer. 9 days later, I get a phonecall asking to ring them. They demand £7 extra for delivery to Isle of Wight. I point out the fact that they had agreed a price and stated that the price included delivery to IOW. I also point out that all their listings only say that a surcharge applies to Northern Ireland and Scotland. I also point out their email stating no extra charge to my postcode. They told me that isn't their problem and they got mixed up, they want £7 more before they send it otherwise they will refund me. I say refund if you want but I will then put in a complaint to ebay and trading standards about their False Advertising. He goes and gets the boss and he says they will deliver next day with no extra charge.

It arrived as promised but is a cheaper model number of battery and had no handles but had handles lugs which makes me think it is a factory 2nd or similar. Luckily it fitted and works but I'm still not happy.

Please, please, please avoid at all costs.

Cheers for the heads up

[stantheman 0]

thats the price you pay for living in an island paradise jeff