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Neill

Carol nash insurance

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Got my renewal notice yesterday
"we are unable to provide a renewal quote from your current insurer.(no explanation) we are are pleased to offer you your renewal at £150.35 with Equity red star for the following reasons
this product is priced competatively
this policy meets the requirement on "your details"

HMMMMM quick visit to carol nash's website and run through a quotation
and lo an behold £132.47 an this is with my CURRENT INSURER.

I will be calling them for an explanation why they cant quote from my current insurer but the bloody website can. censoredcensored

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They must think we are all daft.
Bit like the government then

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@Neill wrote:
They must think we are all daft.
Bit like the government then


Did same to me in June. I think I was quoted about £60 above online price.

Paid around £120 eventually.

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CN seem to have gone off the boil somewhat in the last couple of years. Then again, a lot of insurers are leveraging 'customer apathy' these days.

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Had the same thing recently with house insurance. I rang them up saying im not happy with the renewal quote and they said thats the best we can do. So i go online and do a quote as a new customer and got it £63 cheaper Shocked
I then called them back saying when my policy ends i wont be renewing as your too expensive, I then get Oh were sorry to here that can we ask who your going with and at what price so I told them and the reply I got was its because of the online discount they give to new customers to which they are unable to give to existing ones scratch strange world insurance

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