Lami Perera 0 Posted May 9, 2020 Hi I found out that my domain name has been deactivated. How do I pay and reinstate / renew the domain name please My forum is not accessible now Regards Share this post Link to post Share on other sites
SLGray 548 Posted May 10, 2020 (edited) Support for forums is here: https://help.forumotion.com/ This section is only for this site. Edited May 10, 2020 by SLGray Share this post Link to post Share on other sites
Lami Perera 0 Posted May 10, 2020 Thank you for your response. since my forum has been deactivated, my membership too. I'm not able to login this website. I tried to register again. I'm helpless. Thank you for your response Share this post Link to post Share on other sites
SLGray 548 Posted May 11, 2020 (edited) So you have transferred your forum over to here and now can not login to the site? If yes, how are you posting now? If this is about a forum, you need to get help from here: https://help.forumotion.com/ Edited May 11, 2020 by SLGray Share this post Link to post Share on other sites
Lami Perera 0 Posted May 12, 2020 forum club allowed me to create the login while foromation did not. do you mean i can use the same login to https://help.forumotion.com/ ? ( I had forgotten my login) I'm happy to pay and reinstate the website. I don't know why this is so hard Share this post Link to post Share on other sites
SLGray 548 Posted May 12, 2020 (edited) I am sorry, but I do not understand what you are posting. So you have a forum that you converted to a club? You having trouble logging into the forum? If yes, you only can log into the administration panel of your forum when you convert a forum over to a club. Also did you have a domain name before converting your forum over to a club? Edited May 12, 2020 by SLGray Share this post Link to post Share on other sites
Lami Perera 0 Posted May 13, 2020 (edited) yes, my domain name was leisureinformatics.com this has been deactivated/ deleted. I really want to pay money and reinstate my forum. due to covid19, I forgot to renew this. since my website is not there anymore( leisureinformatics.com), I can not log in. I remember my username and passoword to login to the forum and then to administration panel to buy credits . but without forum, how can I do it? thanks for your responses, I really appreciate it. https://help.forumotion.com/ does not help as i can not login to that website. Edited May 13, 2020 by Lami Perera Share this post Link to post Share on other sites
SLGray 548 Posted May 13, 2020 (edited) If you do not have an account, you need to register. P.S. Your forum is not gone. Just the domain name has expired. You need to know your original address of the forum. Edited May 13, 2020 by SLGray Share this post Link to post Share on other sites
Lami Perera 0 Posted May 17, 2020 I don't know how to thankful and grateful to you for advising me. my address was http://www.leisureinformatics.com you can see when i type it in, it directs me to go daddy to create one. As per your advise, I will try to register as a new member, but it says You have specified an incorrect or inactive username, or an invalid password. Share this post Link to post Share on other sites
SLGray 548 Posted May 17, 2020 (edited) The original address will have forumotion.com or any of the extensions we use. Edited May 17, 2020 by SLGray Share this post Link to post Share on other sites
