fr499y 0 Posted July 22, 2011 Sent my visor back last Monday to be replaced under warranty.... Tuesday they rang me to say my visor is in the local store ( bare in mind this is 30 miles away, so a hours drive on slow roads to get to it ) Get there, pick up my replacement visor which they have had since Tuesday till today, get home to find out this one has done the same as the other!! f****ng anti-glare/anti-fog coating has ran off from the visor giving a frosted section on it making it pointless and useless to use! Thats 2 hours of my time wasted, plus 2 weeks without this helmet and now i got to do another hour trip to drop the visor off so they can send it off to be replaced under warranty.. NOT A HAPPY BUNNY TODAY Share this post Link to post Share on other sites
haveugot1 0 Posted July 22, 2011 Fook thats bad luck m8, but cant you post it and claim it back of the dealer Share this post Link to post Share on other sites
fr499y 0 Posted July 22, 2011 no as i have no receipt ( only bank statement saying the ammount and company ) and they are a Canadian company who will only deal with dealers i wouldnt be too bothered, its the fact its the only helmet that is a perfect fit for me without having to wear a balaclava... and seing as its 'summer' i could really do without the balaclava! Share this post Link to post Share on other sites
haveugot1 0 Posted July 22, 2011 What lid is it?my shoei moves a little but ive lost a little weight. Share this post Link to post Share on other sites
fr499y 0 Posted July 22, 2011 Scorpion exo 1000, had it since feb, not had a problem till the other week. Helmet itself is brilliant, just this visor problem Share this post Link to post Share on other sites
Stue11 0 Posted July 22, 2011 I know the feeling mate its annoying when folk just cant do the job asked Share this post Link to post Share on other sites
fr499y 0 Posted July 22, 2011 well the did the job, just the helmet manufacturer obviously doesn't know quality control! Share this post Link to post Share on other sites
day101 0 Posted July 22, 2011 @Stue11 wrote:I know the feeling mate its annoying when folk just cant do the job asked Share this post Link to post Share on other sites
Chadatious 0 Posted July 22, 2011 anoying init!like startright motorcycles mate orderd a cam chain tensioner, 3 and half weeks ago. first wrong one then took them 2 and half weeks to sent the correct one! pea take, bad customer servies tbh Share this post Link to post Share on other sites
fr499y 0 Posted July 23, 2011 Right here goes another hour ish ride! Share this post Link to post Share on other sites
fr499y 0 Posted July 23, 2011 Soo!!! 2 visors sent back for this problem, lets see how the next one turns out in a weeks time ( Bloody waiting sucks.. need my helmet!!! ) Share this post Link to post Share on other sites
Stue11 0 Posted July 23, 2011 @fr499y wrote:Soo!!! 2 visors sent back for this problem, lets see how the next one turns out in a weeks time ( Bloody waiting sucks.. need my helmet!!! )Fingers crossed for ya mate Share this post Link to post Share on other sites
lee1 1 Posted July 23, 2011 hope ya sorted soon took my hjc back as one of the vents fell out The shop sent it some where else Share this post Link to post Share on other sites
dick65 0 Posted July 23, 2011 can you get a normal visor with pinlock for it? Share this post Link to post Share on other sites
fr499y 0 Posted July 23, 2011 it is a normal visor, standard one for the Exo helmets Share this post Link to post Share on other sites
dick65 0 Posted July 23, 2011 ah right im with you now, hope it works this time. Share this post Link to post Share on other sites
fr499y 0 Posted July 23, 2011 Aye, i hope they sort it out, cause if i get another thats screwed up i will be pretty damn peev'd. The helmet is lovely, just these visors letting it down Share this post Link to post Share on other sites
fr499y 0 Posted July 27, 2011 well... no new visor, wont replace the second one as the back i took it back in was scuffed ( dont ask how the hell that effects a visor that wasnt in it.. ) couldn't be bothered to argue it out so stuck with this one with a slight mark, still more usable than the first one. Replacement clear visor is £50+ and a tinted would still set me back atleast £45... new helmet soon i think lol Share this post Link to post Share on other sites
RichardH 0 Posted July 27, 2011 the law is quite plain mate, if its not fit for purpose you get a refund, go to trading standards Share this post Link to post Share on other sites
dick65 0 Posted July 27, 2011 ITCHY wrote:the law is quite plain mate, if its not fit for purpose you get a refund, go to trading standards Share this post Link to post Share on other sites
