Big problems with my internet connection(aol)

[Davehutch-hutchs 0]

keep losing my internet , my set up has been for years , desk top upstairs connected right in to the netgear router, then the 2 lap tops wireless, Thursday nite had not internet, got home to nite still none ,so rang aol they done a few test , and said they are sending a engineer out on Tuesday, I have managed to get the laptops working (on and off) to do this i have to take the desktop connection out the router, I think its either the router or the BT cables out side ,Also sometimes i dont get some pictures just a red X in there place , i also think this is connected

[smilinjack 0]

Can't you get Virgin down your way mate? It's blindingly quick & extremely stable. Just had a mail from them to tell me they're upping my speed in the summer at no extra cost.

[dick65 0]

i use BT never had a problem,hope you get sorted Dave

[Davehutch-hutchs 0]

been with these for years and never had a problem , its only the last few months ,

[smilinjack 0]

FWIW Dave I had to replace the router Xmas before last, it's not uncommon for them to start getting temperamental with age. Not alone in that I suppose.

[Davehutch-hutchs 0]

@smilinjack wrote:

FWIW Dave I had to replace the router Xmas before last, it's not uncommon for them to start getting temperamental with age. Not alone in that I suppose.

I do think its that or the bt cables outside , but the aol engineer is Free so see what he says

[dick65 0]

i had hassle with water in the line a couple years back they traced it to a junction box and changed all the wiring had no probs since

[Chadatious 0]

@dick65 wrote:

i use BT never had a problem,hope you get sorted Dave

we have, crap connection. also hub has gone tits up and plays up yet the wont replace and its 4 years old! cheek

[XS1100 0]

I think all the cables are underground round there Dave might be fibre optic should be lightening fast.I would bin that netgear router and dob over Maplins in the morning.

[Davehutch-hutchs 0]

@XS1100 wrote:

I think all the cables are underground round there Dave might be fibre optic should be lightening fast.I would bin that netgear router and dob over Maplins in the morning.

they are under ground , but still the old stuff and they are falling to bits, What router would you go for ? and are the easy to set up ?

[Davehutch-hutchs 0]

the internet port light keeps flashing then turning orange , thats when the connection is lost

[smilinjack 0]

I got a Belkin router for £25 from PC World and it's been great. Maplins will have summat decent I'll be bound, but Ebuyer will be cheapest.

[Davehutch-hutchs 0]

@smilinjack wrote:

I got a Belkin router for £25 from PC World and it's been great. Maplins will have summat decent I'll be bound, but Ebuyer will be cheapest.

and are they easy to set up Alan ?

[smilinjack 0]

@Davehutch wrote:

@smilinjack wrote:

I got a Belkin router for £25 from PC World and it's been great. Maplins will have summat decent I'll be bound, but Ebuyer will be cheapest.

and are they easy to set up Alan ?

Yes mate, the Belkin connects to the net & pretty much walks you through it. Dead easy whichever you go for though I'd say.

[Davehutch-hutchs 0]

@smilinjack wrote:

@Davehutch wrote:

@smilinjack wrote:

I got a Belkin router for £25 from PC World and it's been great. Maplins will have summat decent I'll be bound, but Ebuyer will be cheapest.

and are they easy to set up Alan ?

Yes mate, the Belkin connects to the net & pretty much walks you through it. Dead easy whichever you go for though I'd say.

cheers m8

[Davehutch-hutchs 0]

Why are some routers £20 and some £100

[XS1100 0]

I think that depends on how many ports there are Dave if you get stuck shout I will dob over and really screw things up

[Davehutch-hutchs 0]

@XS1100 wrote:

I think that depends on how many ports there are Dave if you get stuck shout I will dob over and really screw things up

thanks m8

[stantheman 0]

if you get stuck give me a ring and ill get my lad to advise you mate

[Davehutch-hutchs 0]

@stantheman wrote:

if you get stuck give me a ring and ill get my lad to advise you mate

Cheers Stan

[FURRY@WAR 0]

i used to use aol m8 never really had a prob with them but just switched to sky cos it was cheaper lol but any pc probs giz a shout im a techy m8

[FURRY@WAR 0]

bugger posted new instead of reply lol

[Davehutch-hutchs 0]

been away for the weekend got back and went maplins got a new router and filter still no bloody good rang bt and they say the line is ok , so wait for aol engineer to come out Tuesday

[lee1 1]

@Davehutch wrote:

been away for the weekend got back and went maplins got a new router and filter still no bloody good rang bt and they say the line is ok , so wait for aol engineer to come out Tuesday

sods law that dave,I find a lump hammer is very usefull when it comes to computers

[Davehutch-hutchs 0]

@lee wrote:

@Davehutch wrote:

been away for the weekend got back and went maplins got a new router and filter still no bloody good rang bt and they say the line is ok , so wait for aol engineer to come out Tuesday

sods law that dave,I find a lump hammer is very usefull when it comes to computers

I could throw the thing through the window the way its going , got a few thing happening at the mo. and dont think it take much for me to explode at he mo

[lee1 1]

@Davehutch wrote:

@lee wrote:

@Davehutch wrote:

been away for the weekend got back and went maplins got a new router and filter still no bloody good rang bt and they say the line is ok , so wait for aol engineer to come out Tuesday

sods law that dave,I find a lump hammer is very usefull when it comes to computers

I could throw the thing through the window the way its going , got a few thing happening at the mo. and dont think it take much for me to explode at he mo

theres nothing worse than computer problems,on top of other problems hope ya get it sorted

[haveugot1 0]

Yeah they piss you off m8, my last lap top got me fist through the screen not to the amusment of our lass as it was hers, cost me a lot a sucking up and a new lap top.

[Davehutch-hutchs 0]

@haveugot1 wrote:

Yeah they piss you off m8, my last lap top got me fist through the screen not to the amusment of our lass as it was hers, cost me a lot a sucking up and a new lap top.

I done that to my last one , not big and not clever I do try not let things get me like that now , but its hard sometimes

[haveugot1 0]

I know how you feel m8, i give mine to a friend now he nows how to sort them out, which is good for my pocket

[lee1 1]

@Davehutch wrote:

@haveugot1 wrote:

Yeah they piss you off m8, my last lap top got me fist through the screen not to the amusment of our lass as it was hers, cost me a lot a sucking up and a new lap top.

I done that to my last one , not big and not clever I do try not let things get me like that now , but its hard sometimes

know what ya mean dave,Im on a short fuse 24/7

[Davehutch-hutchs 0]

this isnt really my pc or lap top its the bloody internet service/provider thing

[lee1 1]

@Davehutch wrote:

this isnt really my pc or lap top its the bloody internet service/provider thing

Im sure the engineer will sort it dave

[haveugot1 0]

Have you looked into changing providers dave, i was with virgin but changed to sky for the tv but virgin is fookin good broadband

[Davehutch-hutchs 0]

@haveugot1 wrote:

Have you looked into changing providers dave, i was with virgin but changed to sky for the tv but virgin is fookin good broadband

its the first time i have had problems, I still think its to do with the Bt line outside ,but we will see what the aol chap says on Tuesday

[Davehutch-hutchs 0]

what I can work out is that I am not reciving much juice , thats why my desktop wont connect to the internet at all because that takes alot with the cable plugged in , if I only have one laptop wireless connected it works in a fashion, but if mel trys to connect with hers we lose it again, And i think thats why the router internet port light keeps flashing orange to say it only reciving low Mpbs

[Chadatious 0]

sounds like here. i always have half connection cos mums always playing on the iphone, but is dad goes on big lapto on ebay like he does from time to time, i constantly loose signal. our issue is hubs on it way out

[Davehutch-hutchs 0]

cant get a internet connection at all with my new router I have brought, I think its because the new one is more powerful and its not receiving enough power to keep a connection

[dick65 0]

sounds like a line prob Dave.

[streetfighter 0]

@Davehutch wrote:

what I can work out is that I am not reciving much juice , thats why my desktop wont connect to the internet at all because that takes alot with the cable plugged in , if I only have one laptop wireless connected it works in a fashion, but if mel trys to connect with hers we lose it again, And i think thats why the router internet port light keeps flashing orange to say it only reciving low Mpbs

@Chadatious wrote:

sounds like here. i always have half connection cos mums always playing on the iphone, but is dad goes on big lapto on ebay like he does from time to time, i constantly loose signal. our issue is hubs on it way out

This was happerning with me a couple of weeks ago on the virgin, i have wireless and a copper network installed, when anyone was on the wireless with iphone or laptop it kept on dropping out, when on the copper it was slow as f***k, i have the xl broardband with virgin it lasted about 4 days then all of a sudden it was back to normal.

[Chadatious 0]

you asked your neibors if they have same issue?

[Davehutch-hutchs 0]

no good idea

[Chadatious 0]

@Davehutch wrote:

no good idea

yeah find out is its local, or just you. pins it down a bit

[fr499y 0]

http://www.speedtest.net run a speed test, work out what you should be getting and see what you are getting... if its "Upto 8MB" broadband, expect 5/6mb anymore is a bonus, if thats ok do a check in the evening, if still comes out ok, it might be down to your router

[Davehutch-hutchs 0]

@fr499y wrote:

http://www.speedtest.net run a speed test, work out what you should be getting and see what you are getting... if its "Upto 8MB" broadband, expect 5/6mb anymore is a bonus, if thats ok do a check in the evening, if still comes out ok, it might be down to your router

just done it

download 10.50 mbps
upload o.38 mbps

[fr499y 0]

and what speed are you supposed to be getting with your broadband? 10mb?

Oh ye forgot to mention, this can screw it up so might want to try what they call "Rebuilding AOL adapter"

XP
here

Vista/7
here

[Davehutch-hutchs 0]

@fr499y wrote:

and what speed are you supposed to be getting with your broadband? 10mb?

Oh ye forgot to mention, this can screw it up so might want to try what they call "Rebuilding AOL adapter"

XP
here

Vista/7
here

i dont know what I am suppose to get matt

[fr499y 0]

its to rebuild the adapter settings ( some shit the AOL software installs ) and it can affect your connection. if your on windows 7 use the 7 link, if your running windows XP use the xp link =]

[Davehutch-hutchs 0]

thanks everyone for your advice and offer of help But got a AOL engineer coming round tomorrow afternoon, so will take it from there

[fr499y 0]

If they say theres no problem or its fixed, jot down when they came out, how long ya had the problem for etc as when it happens again get some compensation back.. Tell them you need it to run your business and its landing you in the shit when it goes down

[streetfighter 0]

@fr499y wrote:

http://www.speedtest.net run a speed test, work out what you should be getting and see what you are getting... if its "Upto 8MB" broadband, expect 5/6mb anymore is a bonus, if thats ok do a check in the evening, if still comes out ok, it might be down to your router

Done this speed test on my mobile this was the results

Test Date: Jan 16, 2012 9:33:41 am
Connection Type: Hspa
Server: London
Download: 1144 kbps
Upload: 418 kbps
Ping: 95 ms

Gonna now do it from my mobile but through the wireless connection and lets see what the difference is

Test Date: Jan 16, 2012 9:45:41 am
Connection Type: Wifi
Server: London
Download: 17681 kbps
Upload: 1959 kbps
Ping: 27 ms

Here you go what do you think f499y any good